to the privacy policy of you hereby acknowledge that you have read, understood and agreeto all the terms mentioned here forth by using our website and its services. all the details collected from the userscome under the purview of this policy and it will give information on how wecollect, makes use of, transfer and disclose them to other third-parties.

Data Collection Process

Only based on the query put forward by the user,data is collected from the website’s users. for the proper resolution of the query we mandate that that these details delivered by the users are accurate. Without obtaining the necessary details from the users, will be unable to conduct and operate any business. Only from users who electto take up our services with regard to troubleshooting or other setup support the personal and any other info is however collected. It is mandatory that the user mentions all error messages or reports or any other channel related info including the login credentials to the website’s representatives for the best possible solution.

Name and Contact details

The user’s first name, last name, home number, mobile number, mailing address and email address are some of the personal details that the collects. Either via chat messages or through a call placed from or to our toll-free number the information will be collected by online forms or directly by the website’s representatives.

Credentials and Payment data collection

You will be required to provide your payment credentials such as a valid credit or debit card number and the necessary verification information for assisting the website in delivering the best service.

Device Information

The channel’s subscription details, year and date of purchase, existing conditions, the website will collect information relating to and other playback issues recently faced by the channel.